← Back to Creativiio.com

Terms of Service & Data SLA

Operated by DVBXTREME Sp. z o.o. • Last Updated: September 2026

1. Business-to-Business Service

Creativiio provides enterprise B2B contact intelligence, market research datasets, and public corporate directory compilations exclusively to commercial entities, marketing agencies, and sales teams.

2. 98.5% Data Validation SLA & Replacement Warranty

All records are compiled with multi-stage SMTP handshake validation and public corporate register indexing. In recognition of standard quarterly employment turnover in B2B commerce, Creativiio provides an Automated Lead Credit Replacement Warranty: Any contact proven non-deliverable (hard bounce) within 30 days of purchase will be replaced with 2 fresh verified decision-maker records at zero additional cost.

3. Refund & Chargeback Prevention Policy

Due to the immediate digital delivery of proprietary dataset intellectual property (CSV/Excel files), sales are final once download access has been furnished, subject to our comprehensive Data Replacement Warranty above. Inquiries or replacement claims should be submitted directly to [email protected] for resolution within 24 hours.